Career Advice

Proper Etiquette for Conducting a Phone Interview

ivessi 19 December, 2019

At some point, you might have to undergo a phone interview for a prospective employer. Phone interviews are most common in customer service jobs where employees have to spend a lot of their time on the phone. The following are some tips that can help you to improve your phone interview, which may help you advance to the next level and get hired. 

Smile as You Speak

Believe it or not, a prospective employer can hear your attitude in your voice. Therefore, you'll want to present an attitude that lets the potential employer know that you will be delighted to work for them. You can do this by smiling as you answer each question. Your pleasantness will flow through to the other end of the phone. Pleasantness is always an attribute in the customer service realm. 

Keep a Calm Demeanor

Another tip for you is to keep a calm demeanor at all times. You'll never want to present a vibe of anxiousness or self-doubt. Your voice should carry a level of confidence that says to a potential employer that you know you deserve the position. Confidence can take you a long way, no matter what kind of interview you have to endure. 

Take the Time to Arrange Your Answer

Remember that you don't have to answer the interview questions right away. Most systems will give you time to come up with a professional response. You may even have the opportunity to re-record your answer if you're not happy with it. Take a deep breath and think about what you want to say for each response. Give the company and answer that will show them how much of an asset you will be to their establishment. 

Many more tips are available that can help you get the job you want. Try these first and then impress your potential employer by using all of them.